Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Sister Bay crews are already moving. Hirex Water Damage sends licensed technicians straight to your Sister Bay address with extraction equipment already loaded and running.

We built our Sister Bay branch after hearing the same complaint over and over from Sister Bay, WI property owners — the "24/7" number that never actually answers. Every technician on our Sister Bay roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Burst Pipe Cleanup in Sister Bay isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Sister Bay, WI, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Sister Bay, WI warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Anyone in Sister Bay who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Sister Bay call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Sister Bay started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Sister Bay team and get a straight answer on how urgent it is.
We size the Sister Bay response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Our Sister Bay units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Sister Bay homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Sister Bay properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Sister Bay get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
Every Sister Bay job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

Every Sister Bay estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Local staging inside Sister Bay, WI means Sister Bay response times usually beat the national average by a wide margin.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our Sister Bay dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available Sister Bay crew is dispatched immediately with truck-mount extraction gear on board.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

We measure moisture with instruments, not guesswork, and we won't sign off on a Sister Bay job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Sister Bay work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Local staging inside Sister Bay, WI typically gets a Sister Bay technician on-site inside an hour or two, depending on traffic and time of day.
Yes — every Sister Bay job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Sister Bay properties.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our Sister Bay team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Sister Bay tech confirms it's safe.
Commercial response is a regular part of our Sister Bay work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Sister Bay home, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Sister Bay service, not an upsell.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below — our Sister Bay crews cover that full radius.
Sister Bay is our home base, and our reach extends across Sister Bay, WI through a network of staged equipment and on-call technicians. If your address falls inside or near Sister Bay, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Sister Bay, Sister Bay, WICall now and speak with a real Sister Bay dispatcher, not a national call center.
Call +1-844-234-5373